ERR 1 - 索尼 电视

中文

含义

错误码ERR 1表示声吧需要重置。该代码通常出现在索尼声吧初次启动或从异常状态恢复时，表示系统检测到配置数据损坏或上次关机为非正常关机，需要执行复位操作以恢复。

常见原因

1. 声吧上次使用后直接拔掉电源而未正常关机
2. 声吧固件配置参数（如音量、均衡器设置）在保存时写入错误
3. 外部干扰（雷击、电压骤降）导致主控芯片状态异常
4. 长时间待机后系统内部状态机未正确初始化
5. HDMI CEC信号冲突导致声吧控制逻辑混乱

自助排查

1. 拔掉声吧电源线，等待30秒后重新插上
2. 按住声吧机身上的电源按钮10秒强制重置
3. 如使用遥控器，取出电池30秒后重新装入
4. 如反复出现ERR 1，尝试通过索尼Music Center应用执行恢复出厂设置

English

Meaning

Error code ERR 1 indicates that the soundbar needs a reset. This code typically appears on Sony soundbars when powering on for the first time or recovering from an abnormal state, indicating that the system has detected corrupted configuration data or an improper shutdown, requiring a reset to restore normal operation.

Common Causes

1. Soundbar was unplugged directly without being powered off normally
2. Configuration parameters (volume, EQ settings) were written incorrectly during save
3. External interference (lightning, voltage sag) causing main controller state anomaly
4. Internal state machine not properly initialized after extended standby
5. HDMI CEC signal conflict causing soundbar control logic confusion

Self-Check Steps

1. Unplug the soundbar power cord, wait 30 seconds, then plug it back in
2. Press and hold the power button on the soundbar unit for 10 seconds to force a reset
3. If using the remote, remove the batteries for 30 seconds and reinsert
4. If ERR 1 recurs frequently, try a factory reset via the Sony Music Center app